Bitsum LLC is located in Tennessee, USA. Bitsum software has been used in the market for over a decade! Our software ranges from lossless compression algorithms written in x86 assembly to Windows system utilities written in C++.
Bitsum develops solutions to help optimize running Windows processes, or automate process or system settings. Our Process Lasso software is very effective at making sure a Windows workstation or server remains responsive during high loads by utilizing our unique ProBalance automated priority and/or affinity optimization algorithm. We also author developer tools and libraries, as well as numerous other freeware, shareware, open source, and commercial software.
This means we don't include toolbars or other additional crapware with our software. We believe these violate user intent, as the user is attempting to install the downloaded application, not random browser add-ons.
PO BOX 1143
Talbott, TN 37877-1143 USA
Your personal information will always be guarded to the best of our ability, and we get NO ACCESS at any point to your credit card or other billing information. That is collected on behalf of us by widely trusted sources such as PayPal and RegNow of Digital River (the top two in the industry, afaik). We will NEVER intentionally share your email address or any other information with ANYONE.
We guard what limited information we do store to the best of our abilities, certainly better than most companies our size, and probably better than most large companies. We have our Forum isolated on a separate server and using a separate database server. Again, NONE of your billing information is stored. We store only your name, email address, address, phone, company, and license information after making a purchase. These are the bare essentials.
We do not sell or disseminate your personal information to anyone. In some cases, regional Bitsum resellers (part of the Bitsum network) may have acquired your email and have their own privacy policies. However, if you ordered through Bitsum.com, then it is only we who have your email address. We send only license, Support acount, or forum related email induced by the user, have no newseletter or other spam type bulk emails. We may some day offer opt-in newsletters, maybe. We likely never will, but that clause allows customers to optionally subscribe (by having to check a box) to a Bitsum newsletter. This is under consideration only because it is a service some may want (e.g. to be notified of progress or updates).
In the shortest words, we are behaving as best a company can when it comes to email and your privacy. If you feel we are not, please email us and express your concern - for it will be addressed if it is a valid privacy or ethical issue!
End user license agreements are found within our software prior to installation. It basically boils down to 'use at your own risk'. This is what most EULAs say, except they confuse matters in long paragraphs and clauses. This short paragraph neither replaces nor excludes any clauses found in our software. You agree to hold Bitsum, Jeremy Collake, and any affiliates or partners not liable for any damages, tangible or intangible, resulting from the use or misuse of any software on this site, or linked to from this site. Beta and Alpha versions should always be treated with special care and caution. Software environments are complex, with many different applications and hardware interacting with each other. Whenever you install any application, you must accept the risks inherent with change of such a complex environment.
Unless otherwise stated, all software, articles, and other content found here was developed by Jeremy Collake. This web site does NOT use a CMS (Content Management System). Instead, it is hand-crafted. Hence, it may not be 'standard' in its appearance. However, we hope it is certainly functional, compatible, easy to use, and easy on the eyes.
Joergen Ibsen was also instrumental in the development of JCALG1, helping to provide wisdom and ideas from his excellent aPLib compression algorithm. JCALG1 is basically an open-source implementation of aPLib with a few changes and additions (i.e. block verbatim support to better handle pre-compressed data).
Some older Process Lasso artwork was done by Nicolas Nguyen.
Bitsum has resellers throughout the world to handle localized sales and support. These partners are authorized to resell our software: